What are frequently asked questions in TBit for?

So your agent instantly answers, consistently and with your official information, the questions you get most: prices, location, hours, shipping.

Where do you load frequently asked questions?

They live alongside Memories, in your agent's training. They are ready answers for the questions your customers ask most.

Which questions should you load first?

The ones they repeat most day to day: how much it costs, where you are, what hours you're open and how shipping works. With that, your agent solves most questions on its own.

Help center

Frequently asked questions for your TBit agent

How to load the questions your customers repeat so your agent answers just like your best advisor, without improvising.

Published on July 31, 2026Updated on October 10, 20265 min read

Frequently asked questions teach your TBit to answer your customers' most common questions consistently. This video shows how they work.

Watch the video: T-Bit — How do Frequently Asked Questions (FAQ) work?

FAQs live alongside Memories: they are ready answers for the questions you get most (prices, location, hours, shipping). Load them so your assistant answers instantly and with your official information.