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How to connect your WhatsApp to TBit
Connect your WhatsApp or WhatsApp Business line to TBit, with videos that guide the linking and what to check if something fails.
5 min read

For TBit to serve your real customers, connect your WhatsApp line (or WhatsApp Business). These videos guide you through the connection.

Watch the video: TBit Learning — How to connect your WhatsApp
If you use WhatsApp Business, follow this specific guide to link your commercial line:

Watch the video: How to connect your WhatsApp Business
Recommendation
Keep handy the phone where your WhatsApp Business is: the initial linking usually requires that device.
Errors when connecting? Common errors with Meta
Meta almost never says what the real error is: you have to recognize the signal and apply the correct path. It is almost never your fault or TBit's, they are internal states of Meta that need to be unblocked.
Guide: the 7 paths to connect with Meta
The complete guide to connect WhatsApp with Meta goes through the 7 real connection scenarios (from the new number to the implicit Instagram portfolio or the ghost partner of a previous provider), with the signal of each error, the steps, the traps and step-by-step screenshots. You can also download it in PDF.
Do you have several locations or lines?
You can connect several WhatsApp lines to the same TBit. The advantage is that you share a single database and a single catalog: your whole business in one place. Each conversation is tagged according to the line it came in through, so you can filter them and, from Business / Team, decide which advisors see each line (for example, so that the team at one location doesn't see the chats from another). If you prefer to keep them completely separate, you can also create one TBit per line.