API

Contacts

Retrieve and update contact information

Overview

Contacts represent the people who interact with your agent across channels such as WhatsApp, Instagram, and email. Each contact has a profile with name, channel identifiers, and optional metadata.

Endpoints

Method	Path	Description
GET	`/v1/contacts`	List contacts
GET	`/v1/contacts/:id`	Get contact detail
POST	`/v1/contacts`	Create a new contact
PATCH	`/v1/contacts/:id`	Update contact

Query Parameters

The list endpoint supports the following query parameters:

Parameter	Type	Description
`limit`	`number`	Results per page (default: 20, max: 100)
`offset`	`number`	Number of results to skip (default: 0)

List Contacts

GET/v1/contacts

curl "https://rest-api.tbit.app/v1/contacts?limit=20&offset=0" \
  -H "X-API-Key: $TBIT_API_KEY"

const response = await fetch('https://rest-api.tbit.app/v1/contacts?limit=20&offset=0', {
  headers: {
    'X-API-Key': process.env.TBIT_API_KEY,
  },
});
const data = await response.json();

import axios from 'axios';

const { data } = await axios.get(
  'https://rest-api.tbit.app/v1/contacts?limit=20&offset=0',
  {
    headers: {
      'X-API-Key': process.env.TBIT_API_KEY,
    },
  },
);

import os
import requests

response = requests.get(
    'https://rest-api.tbit.app/v1/contacts?limit=20&offset=0',
    headers={'X-API-Key': os.environ['TBIT_API_KEY']},
)
data = response.json()

<?php
$ch = curl_init('https://rest-api.tbit.app/v1/contacts?limit=20&offset=0');
curl_setopt_array($ch, [
    CURLOPT_RETURNTRANSFER => true,
    CURLOPT_HTTPHEADER => [
        'X-API-Key: ' . getenv('TBIT_API_KEY'),
    ],
]);
$data = json_decode(curl_exec($ch), true);
curl_close($ch);

Get Contact Detail

GET/v1/contacts/64f1a2b3c4d5e6f7a8b9c0d1

curl "https://rest-api.tbit.app/v1/contacts/64f1a2b3c4d5e6f7a8b9c0d1" \
  -H "X-API-Key: $TBIT_API_KEY"

const response = await fetch('https://rest-api.tbit.app/v1/contacts/64f1a2b3c4d5e6f7a8b9c0d1', {
  headers: {
    'X-API-Key': process.env.TBIT_API_KEY,
  },
});
const data = await response.json();

import axios from 'axios';

const { data } = await axios.get(
  'https://rest-api.tbit.app/v1/contacts/64f1a2b3c4d5e6f7a8b9c0d1',
  {
    headers: {
      'X-API-Key': process.env.TBIT_API_KEY,
    },
  },
);

import os
import requests

response = requests.get(
    'https://rest-api.tbit.app/v1/contacts/64f1a2b3c4d5e6f7a8b9c0d1',
    headers={'X-API-Key': os.environ['TBIT_API_KEY']},
)
data = response.json()

<?php
$ch = curl_init('https://rest-api.tbit.app/v1/contacts/64f1a2b3c4d5e6f7a8b9c0d1');
curl_setopt_array($ch, [
    CURLOPT_RETURNTRANSFER => true,
    CURLOPT_HTTPHEADER => [
        'X-API-Key: ' . getenv('TBIT_API_KEY'),
    ],
]);
$data = json_decode(curl_exec($ch), true);
curl_close($ch);

Update Contact

PATCH/v1/contacts/64f1a2b3c4d5e6f7a8b9c0d1

curl -X PATCH "https://rest-api.tbit.app/v1/contacts/64f1a2b3c4d5e6f7a8b9c0d1" \
  -H "X-API-Key: $TBIT_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "profile_name": "Jane Doe",
    "email": "[email protected]",
    "notes": "Preferred language: English"
  }'

const response = await fetch('https://rest-api.tbit.app/v1/contacts/64f1a2b3c4d5e6f7a8b9c0d1', {
  method: 'PATCH',
  headers: {
    'X-API-Key': process.env.TBIT_API_KEY,
    'Content-Type': 'application/json',
  },
  body: JSON.stringify({
    profile_name: 'Jane Doe',
    email: '[email protected]',
    notes: 'Preferred language: English',
  }),
});
const data = await response.json();

import axios from 'axios';

const { data } = await axios.patch(
  'https://rest-api.tbit.app/v1/contacts/64f1a2b3c4d5e6f7a8b9c0d1',
  {
    profile_name: 'Jane Doe',
    email: '[email protected]',
    notes: 'Preferred language: English',
  },
  {
    headers: {
      'X-API-Key': process.env.TBIT_API_KEY,
    },
  },
);

import os
import requests

response = requests.patch(
    'https://rest-api.tbit.app/v1/contacts/64f1a2b3c4d5e6f7a8b9c0d1',
    headers={'X-API-Key': os.environ['TBIT_API_KEY']},
    json={
        'profile_name': 'Jane Doe',
        'email': '[email protected]',
        'notes': 'Preferred language: English',
    },
)
data = response.json()

<?php
$ch = curl_init('https://rest-api.tbit.app/v1/contacts/64f1a2b3c4d5e6f7a8b9c0d1');
curl_setopt_array($ch, [
    CURLOPT_CUSTOMREQUEST => 'PATCH',
    CURLOPT_RETURNTRANSFER => true,
    CURLOPT_HTTPHEADER => [
        'X-API-Key: ' . getenv('TBIT_API_KEY'),
        'Content-Type: application/json',
    ],
    CURLOPT_POSTFIELDS => json_encode([
        'profile_name' => 'Jane Doe',
        'email' => '[email protected]',
        'notes' => 'Preferred language: English',
    ]),
]);
$data = json_decode(curl_exec($ch), true);
curl_close($ch);

Create Contact

POST/v1/contacts

curl -X POST "https://rest-api.tbit.app/v1/contacts" \
  -H "X-API-Key: $TBIT_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "channel_id": "573009876543",
    "channel_type": "whatsapp",
    "profile_name": "Jane Doe",
    "custom_attributes": {
      "city": "Bogota",
      "plan": "premium"
    }
  }'

const response = await fetch('https://rest-api.tbit.app/v1/contacts', {
  method: 'POST',
  headers: {
    'X-API-Key': process.env.TBIT_API_KEY,
    'Content-Type': 'application/json',
  },
  body: JSON.stringify({
    channel_id: '573009876543',
    channel_type: 'whatsapp',
    profile_name: 'Jane Doe',
    custom_attributes: {
      city: 'Bogota',
      plan: 'premium',
    },
  }),
});
const data = await response.json();

import axios from 'axios';

const { data } = await axios.post(
  'https://rest-api.tbit.app/v1/contacts',
  {
    channel_id: '573009876543',
    channel_type: 'whatsapp',
    profile_name: 'Jane Doe',
    custom_attributes: {
      city: 'Bogota',
      plan: 'premium',
    },
  },
  {
    headers: {
      'X-API-Key': process.env.TBIT_API_KEY,
    },
  },
);

import os
import requests

response = requests.post(
    'https://rest-api.tbit.app/v1/contacts',
    headers={'X-API-Key': os.environ['TBIT_API_KEY']},
    json={
        'channel_id': '573009876543',
        'channel_type': 'whatsapp',
        'profile_name': 'Jane Doe',
        'custom_attributes': {
            'city': 'Bogota',
            'plan': 'premium',
        },
    },
)
data = response.json()

<?php
$ch = curl_init('https://rest-api.tbit.app/v1/contacts');
curl_setopt_array($ch, [
    CURLOPT_CUSTOMREQUEST => 'POST',
    CURLOPT_RETURNTRANSFER => true,
    CURLOPT_HTTPHEADER => [
        'X-API-Key: ' . getenv('TBIT_API_KEY'),
        'Content-Type: application/json',
    ],
    CURLOPT_POSTFIELDS => json_encode([
        'channel_id' => '573009876543',
        'channel_type' => 'whatsapp',
        'profile_name' => 'Jane Doe',
        'custom_attributes' => [
            'city' => 'Bogota',
            'plan' => 'premium',
        ],
    ]),
]);
$data = json_decode(curl_exec($ch), true);
curl_close($ch);

Response Format

List endpoints return paginated results:

json

{
  "data": [
    {
      "id": "64f1a2b3c4d5e6f7a8b9c0d1",
      "profile_name": "Jane Doe",
      "email": "[email protected]",
      "notes": "Preferred language: English",
      "channels": [
        {
          "channel_id": "573001234567",
          "channel_type": "whatsapp"
        }
      ],
      "custom_attributes": {
        "city": "Bogota",
        "plan": "premium"
      },
      "created_at": "2024-09-01T12:00:00Z",
      "updated_at": "2024-09-01T14:30:00Z"
    }
  ],
  "pagination": {
    "total": 50,
    "limit": 20,
    "offset": 0,
    "has_more": true
  }
}